Convergys

This case study features the following disciplines.

  • PR & Comms
  • Technology

Recognised as a global leader in the field of relationship management, Convergys is trusted by clients to deliver in customer management, HR management and information management. This latter business provides BSS solutions such as billing, customer care and product catalogues to telecommunications clients around the world.

In order to extend the ways that the business engaged with key audiences from a sales and marketing perspective in 2010, Sine Qua Non was asked to support the rollout of a new programme with a range of communication materials including customer presentations and sales tools.